THE PROBLEM

Why Parcely exists

A response to the parabolic growth of e-commerce

30%

projected increase by 2030

Traffic Congestion

Urban traffic congestion projected to increase 30% by 2030, making last-mile delivery unsustainable in its current form.

40%

of urban residents affected annually

Package Theft

Package theft affects over 40% of urban residents every year, eroding trust in e-commerce and causing billions in losses.

20-30%

first-attempt delivery failure rate

Missed Deliveries

20–30% of deliveries fail on the first attempt due to recipient absence, driving up cost and carbon footprint for every carrier.

WHAT WE BUILD

Logistics infrastructure
for the last mile

Parcely builds logistics infrastructure for the last mile, the final stretch between the delivery van and your door. It is the most expensive part of the journey, at 41% of all supply chain costs.¹ And it keeps growing: demand for urban last-mile delivery is expected to rise 78% by 2030, with 36% more delivery vehicles in the world's 100 largest cities and 32% more emissions from delivery traffic.²

We believe the answer belongs inside the building. Parcely turns residential and office buildings into delivery hubs: an automated concierge receives every parcel, secure delivery units store it, and indoor robots bring it to each door, day and night. Couriers drop off once, at any hour. Residents stop chasing missed deliveries. Developers gain an amenity that adds value and recurring revenue to the building.

Parcely is built by LAIA, an innovation lab for the cities of the 21st century, focused on cities, infrastructure and construction technologies. At the Lab, LAIA studies automation systems, data science and digital fabrication to improve the well-being of citizens and foster sustainable growth. For each project, the Observatory researches the place in depth: its geography, society, climate, ecology and history. LAIA was founded by Gabriel Muñoz Moreno, an architect and Harvard graduate, and Jordi Muro Naya, an internet entrepreneur, to change how cities are built.